You can send us a message via our contact form, write us an e-mail at info@castlexperience.com / bookings@castlexperience.com, or call us on +34 933 100 509 / +1 347 560 5796 (daily from 7:30 am until 10:30 pm CET).
Our office is located at Estación de autobuses Barcelona Nord (North Bus Station). Carrer d'Alí Bei, 80, 1st Floor - Section B - Ticket office A, B or C. (5 min from Arc de Triomf).
You can contact us Monday to Sunday from 7:30 am until 10:30 pm CET.
We offer several shared-group tours that combine a guided visit to Montserrat with a wine tour and tasting at Oller del Mas** cellar. Below you will find a chart that summarizes the main differences amongst them:
|
|
Two options available |
||||
|
Departure and approximate return time |
(opt. 1) 8:45 AM - 3:30 PM |
8:45 AM - 3:30 PM |
8:45 AM -7:00 PM |
09:45 AM - 5:00 PM |
09:45 AM -7:00 PM |
|
Meeting point |
North Bus Station. Carrer d'Alí Bei, 80 |
North Bus Station. Carrer d'Alí Bei, 80 |
North Bus Station. Carrer d'Alí Bei, 80 |
North Bus Station. Carrer d'Alí Bei, 80 |
North Bus Station. Carrer d'Alí Bei, 80 |
|
Price |
Adult 54 (opt. 1) / 64 EUR (opt. 2) Child 44 (opt. 1) / 54 EUR (opt. 2) |
Adult 79.95 EUR Child 69.95 EUR |
Adult 104.95 EUR Child 94.95 EUR |
Adult 89.95 EUR Child 69.95 EUR |
Adult 104.95 EUR Child 94.95 EUR |
|
Amount of free time at Montserrat |
2 hours (opt. 1) 1 hours (opt. 2) |
1 hour |
2 hours |
1 hour |
1 hour |
|
Boys’ choir |
Yes* |
No |
Yes* |
Yes* |
Yes* |
|
Extras included |
Cogwheel train (opt. 2) |
None |
None |
Cogwheel train |
Cogwheel train |
|
Food included |
No |
Tapas lunch |
Multi-course Catalan lunch |
Tapas lunch |
Multi-course Catalan lunch |
*Please note that the Boys’ Choir doesn’t perform on Saturdays and several other dates throughout the year. Please reach out to us if you are really interested, for more information, or visit this link.
We also offer set and tailored private tours – click on this link for more information.
** We work daily with different low-production, family-owned boutique wineries. Due to logistic reasons, you might visit another cellar instead of Oller del Mas.
Although we gladly accept last-minute reservations, booking early is recommended during peak season to avoid disappointment.
If your preferred date is blocked out in the calendar, please do reach out to us as we may be able to offer you an alternative.
No. Our departures are guaranteed without a minimum number of participants.
Of course! People of all ages are welcome to join our tours. Children between 4 and 12 years old benefit from a discounted ticket price – see our tour pages for more details.
Children up to 3 years old may join the tour for free. However, please note that no food or beverages are included and that we do not provide child seats for the bus journeys, as they are not mandatory in accordance with the Spanish laws.
Currently we do not have any discounts for senior citizens or students or groups
Group size is limited to 20 people per guide. Please note that transportation will be shared with other groups.
We operate tours every day, all year round, except for the following dates:
January 1st – New Year’s Day
January 6th - Epiphany
April 27th – Day of the Black Madonna of Montserrat
December 25th – Christmas Day
The easiest way to book is through our website – click on this link, choose your desired tour and fill in the booking form. You will be redirected to a credit / debit card payment gateway. We accept all Visa, Master Card and American Express cards.
Sure! Message us or call +34 933 100 509 | +1 347 560 5796 and we will provide you with alternative booking options.
If you book online, you will be redirected to a credit / debit card payment gateway. We accept all Visa, Master Card and American Express cards.
We also accept PayPal and cash payments. Please contact us for more information on alternative payment methods.
If you want to book a tour directly from our offices, you will find us at Estació del Nord (Bus station), calle Ali Bei, 80, 08013 Barcelona from 8:00 am until 20:00 pm.
No, we don’t offer pick-up service in our shared-group tours. Our meeting point is located right in the city center (Estació del Nord (Bus station), calle Ali Bei, 80, 08013 Barcelona) and it’s very easy to find.
If you would like to be picked up from your hotel / airport / cruise ship, check out our private tours.
We’ll do our best to welcome you on tour! It’s important that you contact us before booking so that we can discuss your options.
Please note that our coaches are not adapted for wheelchair access.
Yes, we cater for any sort of food allergies and special diets. Please, inform us of your specific dietary needs upon booking.
Sure! Please contact us and we will see what we can do.
Yes, they are – please click on this link for more information on our private tours.
We don’t accept pets on tour, with the exception of medical dogs. If you have a medical dog, please do let us know before booking.
We meet at Estació del Nord (Bus station), calle Ali Bei, 80, 08013 Barcelona. All tours return to this location.
Please, arrive 20 minutes before tour departure.
Our shared-group tours depart on time to avoid delays. If you are running late, call us on +34 933 100 509 / +1 347 560 5796 so that we can discuss your options.
We recommend wearing comfortable clothes and shoes as there is some walking involved.
Also, check out the weather forecast the day before the tour and dress accordingly. Please note that temperatures in the countryside tend to be more extreme than in Barcelona, and therefore it may be hotter or colder than in the city depending on the time of the year.
In the summer time, we recommend bringing a hat and a bottle of water, especially if the itinerary of your tour includes Montserrat.
No, we are committed to offering guaranteed departures without a minimum number of participants.
Our tours operate rain or shine! If for any extraordinary reason we need to cancel your tour, we will do our best to inform you in advance, or else we will meet you at the departure point to discuss your options in person.
Shared-group tours
Cancellation is free (minus 5% transaction fees) if requested up to 24 hours before tour departure.
Please note that under no circumstances tours cancelled after scheduled departure time will be eligible for a refund.
Private tours
Cancellation is free (minus 5% transaction fees) if requested up to 48 hours before tour departure*.
Please note that under no circumstances tours cancelled after scheduled departure time will be eligible for a refund.
*Entrance fees, tickets and other non-refundable third-party services already booked and paid by Castlexperience will not be refunded.
Shared-group tours
If requested up to 12 hours before tour departure, you may reschedule your booking to a different date free of charge subject to availability.
Reschedules requested under 12 hours before the tour, or after the tour has departed, are also subject to availability and may incur a reschedule fee.
Private tours
If requested up to 24 hours before tour departure, you may reschedule your booking to a different date free of charge subject to availability*.
Reschedules requested under 24 hours before the tour, or after the tour has departed, are also subject to availability and may incur a reschedule fee*.
*Entrance fees, tickets and other non-refundable third-party services already booked and paid by Castlexperience will not be refunded.